How we treat your data

How Bioseutica treats your data

Bioseutica BV would like to make you aware that we have updated our privacy policy following The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

Following the provisions of the GDPR, we would like to inform you that your name and contact information (“Your Data”) currently resides in our CRM system for internal purposes only.

As regards Your Data, we would further like to inform you as follows:

Data Control Office

Your Data is processed by Bioseutica BV - Landbouwweg 83, 3899 BD Zeewolde, The Netherlands.

Owner and Data Controller

Bioseutica BV - Landbouwweg 83, 3899 BD, Zeewolde The Netherlands

Owner contact email: rroberto@bioseutica.com

How Bioseutica obtained Your Data

Bioseutica group companies obtained your Data through commercial or contractual relations with the company, entity, or organization you worked for.

Types of Data collected.

Among the types of Personal Data that www.bioseutica.com collects, by itself or through third parties, there are city; device information; session statistics; Usage Data; email address; Trackers; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; first name; last name; phone number; physical address; country; ZIP/Postal code; various types of Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed before the Data collection.
The User may freely provide Personal Data, or, in case of Usage Data, collected automatically when using www.bioseutica.com.
Unless specified otherwise, all Data requested by www.bioseutica.com is mandatory, and failure to provide this Data may make it impossible for www.bioseutica.com to provide its services. In cases where www.bioseutica.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the Service's availability or functioning.
Users uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or other tracking tools – by www.bioseutica.com or by the owners of third-party services used by www.bioseutica.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through www.bioseutica.com and confirm that they have the third party's consent to provide the Data to the Owner.

How Your Data is processed

We process Your Data to start, maintain or terminate business relations with the company, entity, or organization for which you work or worked and which collaborates with Bioseutica group companies.

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge involved with the operation of www.bioseutica.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • Processing is related to a task that is carried out in the public interest or the exercise of official authority vested in the Owner;
  • Processing is necessary for the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help clarify the specific legal basis that applies to the processing, mainly whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer occurs, Users can find out more by checking the relevant sections of this document or inquiring with the Owner using the information provided in the contact section.

How long is your data kept?

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a more extended period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a more extended period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

We will maintain Your Data as long as the business relations with the company, entity, or organization you represent continue. In some instances, if requested by competent authorities or following the applicable law, we will maintain Your Data until after the termination of these business relations. Internal Data Transfers Your employees or employees of the companies of the Bioseutica group, branches, or representative offices of Bioseutica group companies will exclusively process your Data. In transmitting Your Data to affiliated companies, branches, or representative offices of Bioseutica, Your Data might be transmitted to affiliated companies, branches, or offices of Bioseutica situated in The Netherlands, Belgium, Switzerland, or Canada or to countries we have a representative office.

Bioseutica executed standard data protection clauses adopted by the European Union Commission with affiliated companies, branches, or representative offices to protect Your Data during such transmission.

You may request disclosure of these standard data protection clauses from the Data Protection Officer of Bioseutica.

The purpose of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Tag Management, Interaction with data collection platforms and other third parties, Displaying content from external platforms, Traffic optimization and distribution, SPAM protection and Contacting the User.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data.”

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

The services in this section enable the Owner to monitor and analyze web traffic and can be used to track user behavior.

Google Analytics 4 (Google LLC)

Google Analytics 4 is a web analysis service by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of www.bioseutica.com to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its advertising network.
In Google Analytics 4, IP addresses are used at collection time and discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

Personal Data processed: city, device information, session statistics.

Place of processing: United States – Privacy PolicyOpt Out.

Google Analytics with anonymized IP (Google LLC)

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of www.bioseutica.com to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within European Union member states or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy PolicyOpt Out.

Contact form (www.bioseutica.com)

By filling in the contact form with their Data, the User authorizes www.bioseutica.com to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data processed: city; country; email address; first name; last name; phone number; physical address; various types of Data; ZIP/Postal code.

This service allows you to view content hosted on external platforms directly from the pages of www.bioseutica.com and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Video Vimeo (Vimeo, LLC)

Vimeo is a video content visualization service provided by Vimeo, LLC, that allows www.bioseutica.com to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

Font Awesome (Fonticons, Inc. )

Font Awesome is a typeface visualization service by Fonticons, Inc. that allows www.bioseutica.com to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

This type of service allows Users to interact with data collection platforms or other services directly from the pages of www.bioseutica.com to save and reuse data.
If one of these services is installed, it may collect browsing and Usage Data on the pages where it is installed, even if the Users do not actively use the service.

Mailchimp widget (Intuit Inc.)

The Mailchimp widget is a service for interacting with the Mailchimp email address management and message-sending service provided by Intuit Inc.

Personal Data processed: email address.

Place of processing: United States – Privacy Policy.

This service analyzes the traffic of www.bioseutica.com, potentially containing Users' Personal Data, to filter it from parts of traffic, messages, and content recognized as SPAM.

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

This service helps the Owner manage the tags or scripts needed on www.bioseutica.com in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data processed: Usage Data.

Place of processing: United States – Privacy Policy.

This service allows www.bioseutica.com to distribute content using servers across different countries and optimize their performance.
Which Personal Data are processed depends on the characteristics and how these services are implemented. Their function is to filter communications between www.bioseutica.com and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain the User's Personal Information are transferred.

Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through www.bioseutica.com, i.e., communication between www.bioseutica.com and the User's browser, while also allowing analytical data from www.bioseutica.com to be collected.

Personal Data processed: Trackers.

Place of processing: United States – Privacy Policy.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner, or for the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing without providing any justification. Users may refer to the relevant sections of this document to learn whether the Owner is processing Personal Data for direct marketing purposes.

Your Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

www.bioseutica.com uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or the stages leading to possible legal action arising from improper use of www.bioseutica.com or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

If you have questions about processing your data at Bioseutica or would like to exercise your rights under the GDPR, don't hesitate to contact us or contact our Data Protection Office at Bioseutica BV Landbouwweg 83, 3899 BD Zeewolde, The Netherlands e-mail: contact@bioseutica.com.

System logs and maintenance

For operation and maintenance purposes, www.bioseutica.com and any third-party services may collect files that record interaction with www.bioseutica.com (System logs) and use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

Www.bioseutica.com does not support “Do Not Track” requests.
Please read their privacy policies to determine whether any third-party services it uses honor the “Do Not Track” requests.

Changes to this privacy policy

The Owner reserves the right to change this privacy policy at any time by notifying its Users on this page and possibly within www.bioseutica.com and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the last modification date listed at the bottom.

Should the changes affect processing activities performed based on the User’s consent, the Owner shall collect new consent from the User, where required.

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through www.bioseutica.com (or third-party services employed in www.bioseutica.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use www.bioseutica.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the information on the path followed within the Application with particular reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using www.bioseutica.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing Personal Data, including the security measures concerning the operation and use of www.bioseutica.com. The Data Controller, unless otherwise specified, is the Owner of www.bioseutica.com.

www.bioseutica.com (or this Application)

How the Personal Data of the User is collected and processed.

Service

The service provided by www.bioseutica.com is described in relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example, by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to www.bioseutica.com if not stated otherwise within this document.

Latest update: January 05, 2023,

 

Note:

 

Under some legislation, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”) without relying on consent or other legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;