Privacy Policy and Cookies

This document informs Users about the technologies that help www.bioseutica.com to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example, by using a Cookie) or use resources (for example, by running a script) on a User’s device as they interact with www.bioseutica.com. In short, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on the web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time, following the instructions provided in this document. www.bioseutica.com uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

General Information about Data Processing

1. Scope of Processing Personal Data

We only collect and use our users' data insofar as necessary to provide a functional website and our content and services. Our users' data is only collected and used with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons, and the processing of data is permitted by law.

2. Legal Basis for Processing Personal Data

As we obtain consent from the data subject for processing personal data, Art. 6 Para. 1 (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for processing personal data. Art. 6 Para. 1 (b) of GDPR serves as the legal basis for personal processing data required to fulfill a contract where the data subject is a contractual party. This also applies to processing operations necessary to carry out pre-contractual measures. Art. 6 Para. 1 (c) of GDPR serves as the legal basis insofar as personal processing data is necessary to fulfill a legal obligation to which our company is subject. Art. 6 Para 1 (d) of GDPR serves as the legal basis if the vital interests of the data subject or another natural person require the processing of personal data. Art. 6 Para. 1 (f) of GDPR serves as the legal basis for processing if the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights, and freedoms of the data subject do not outweigh the first-mentioned interest.  The contents of this Website, and the information contained herein, is published solely for information purposes and shall not be deemed exhaustive. They do not constitute a legal opinion or professional advice and are not designed for commercial purposes or to establish customer relations.  Bioseutica shall not be held liable for any actions or omissions driving from the use of the information and articles contained in this Website.

The Website and its contents are protected by national and international copyright law and are the exclusive property of Bioseutica BV brand and the respective authors. Consequently, the partial or complete reproduction other than for purely personal purposes, the public disclosure, or in any case, the dissemination of said contents, requires prior authorization from Bioseutica.  Bioseutica shall not be held liable for, nor does it approve as such, any contents supplied by third parties and accessible from this Website.

3. Processing Methods

Personal data shall be processed using automated means based on logic strictly related to the purposes of the processing and for the time strictly necessary to achieve the goals for which such data have been collected. The collected information shall be stored in a safe place.

4. Scope of Communication of Personal Data

Personal data shall be processed by the personnel appointed by Bioseutica and, if necessary, by the firm’s professionals. Third parties may also process personal data, providers of external services (e.g., technical assistance), acting on behalf or in the name of Bioseutica BV and duly appointed as the data processor, and who shall process the data by the purpose for which the data were initially collected.

5. Navigation Data

These are navigation data that the computer systems acquire automatically during the use of the Website, such as the IP address and URI (Uniform Resource Identifier) addresses and details of the requests sent to the Websites' server, which make navigation possible. Navigation data may also be used to compile anonymous statistics, which makes it possible to understand how the Website is used and to improve the structure thereof. Finally, navigation data may also be used to check for any illegal operations, as in the case of cyber crimes, to the detriment of the Website.

6. Data Provided by the User

Any communication sent to the contacts indicated on the Website implies the acquisition of the e-mail address and the other personal data contained in the communication.  Without prejudice to the points made regarding navigation data and cookies, users are free to supply their data in contacts and/or communications with Bioseutica. Failure to supply such data may make it impossible to receive a response.

7. Deletion of Data and Duration of Storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user's email address and the data contained within the scope of the double opt-in (IP address, date, and time of registration) are therefore stored for as long as the subscription to the newsletter is active. Other personal data collected during the registration process will generally be deleted after seven days.  The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Data may be stored beyond this period if the European or national legislator has foreseen this in EU regulations, laws, or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires unless there is a need for further data storage for the conclusion or fulfillment of a contract.

8. Categories, Type, And Purposes Of The Processed Data

www.bioseutica.com uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Third-party Trackers

Experience enhancement:

www.bioseutica.com uses Trackers to provide a personalized user experience by improving the quality of preference management options and by enabling interaction with external networks and platforms.

Measurement:

www.bioseutica.com uses Trackers to measure traffic and analyze User behavior to improve the Service.

Use of Cookies

The following data is stored and transmitted in the cookies:

• The user's data is saved anonymously in the user session without assigning a user ID until the order is completed.

• We use cookies on our website to analyze the user's surfing behavior.

This way, the following data can be transmitted:

• Entered search terms
• Frequency of page views
• Use of website functions

The user data are not assigned to the user. The data is not stored together with other personal user data.

When visiting our website, an information banner informs users about using cookies for analytical purposes and refers them to this privacy policy. In this context, there is also a note about preventing cookies from being stored using the browser settings. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be provided without cookies. Such functions require the browser to be recognized after a page change.

We need cookies for remembering search terms and evaluating the analytics related to website usage. Users are anonymous for Bioseutica unless they provide a network name that identifies them

The user data collected by technically necessary cookies are not used to create user profiles. The use of analysis cookies (browser, Javascript capability, screen resolution, end device used, bandwidth, location) is to improve the quality of our website and its contents. The analysis cookies tell us how the website is used, allowing us to optimize our offer continuously.

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you also have full control over cookies. You can disable or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are disabled from our website, it may be impossible to use all website functions to their fullest extent.

9. Contact Form

Several contact forms on our website can be used for electronic contact. If a user uses this option, the data entered in the input mask will be transmitted to us and stored. This data includes:

• Topic
• Name
• Company
• Street
• Postcode
• Location
• Email
• Phone
• Position
• Your message

The Data and time of sending are also stored when the message is sent.  Your consent is obtained for processing the data within the scope of the sending process, and reference is made to this privacy policy. Alternatively, you can contact us via the email address provided. In this case, the user's data transmitted by email is stored. In this context, the data is not passed on to third parties. The data is used exclusively for processing the conversation.  The legal basis for processing data is Art. 6 Para. 1 (a) of GDPR if the user has given his/her consent. The legal basis for processing data transmitted while sending an email is Art. 6 Para. 1 (f) of GDPR. If the aim of the email contact is the conclusion of a contract, then an additional legal basis for processing is Art. 6 Para. 1 (b) of GDPR.  Personal data from the input mask is only processed to handle the contact request. In case of a contact request by email, this also constitutes the necessary legitimate interest in processing data. The other personal data processed during the sending process prevents misuse of the contact form and ensures the security of our information technology systems.  The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

The user can revoke his/her consent to process personal data at any time. If the user contacts us by email, he/she can object to storing his/her data at any time. In such cases, the conversation cannot be continued. The user can revoke his/her consent at any time by email, telephone, fax, or letter. All personal data stored while establishing contact is deleted in this case.

Confirmation of Contact/Customer Information

As a result of establishing contact with us through a contact form on the Internet, by email, or in personal form (visit, call, visit to a trade fair), during which your transmitted personal data is stored, we will send you a confirmation of the contact in the form of customer information. The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.   The user can revoke his/her consent to process personal data at any time. If the user contacts us by email, he/she can object to storing his/her data at any time. In such cases, the conversation cannot be continued. The user can revoke his/her consent at any time by email, telephone, fax, or letter. All personal data stored while establishing contact will be deleted in this case.

10. Webinars

Webinars allow us to communicate with people who register online for a digital conference to procure information. When you register for a webinar, the following data is required to support the process:

• First and last name,
• Gender,
• Email address,
• Company,

To offer the "Webinar" service, Bioseutica uses the GoToWebinar service from Citrix, Citrix Headquarters, 4988 Great America Parkway, Santa Clara, CA 95054, United States. Citrix is responsible for providing this service and the data processing connected with Citrix. You will find Citrix's privacy policy here.

We send your email, last name, and first name to Citrix to hold the webinar specific to the order. Aggregated statistical data is transmitted to Bioseutica BV once the webinar is finished. If you asked a question during the webinar, we would also receive information relating to the question you asked, such as first name, last name, and email address, to process your request after the webinar. We are responsible for the data stored at and by Bioseutica within the scope of this process.

When you register to take part, you will receive further information and reminders about the event before and after the event by email. 

11. Use of Facebook Plugins

As part of our Internet presence, we use social plugins from the facebook.com social network, which Facebook Inc. operates, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by one of the Facebook logos (white "f" on a blue tile, "Like" button, or a "thumbs up" symbol) or labeled with the phrase "Facebook social plugin." The list and appearance of the Facebook social plugins can be viewed here. If you visit a website containing one of these plugins, your browser typically opens a direct connection to the Facebook servers. It transmits data to Facebook to be saved on servers there. This happens without your consent and does not require a button click. The plugin's content is transmitted directly to your browser from Facebook, and from there, it is integrated into the website. For this reason, we do not influence the extent to which Facebook collects the data with this plugin; as a result, we want to inform you about our level of knowledge.

By activating and integrating the plugins, Facebook is informed that you viewed the corresponding page of our website. If you are logged in on Facebook, Facebook can assign the visit to your Facebook account. Suppose you interact with the plugins, for example. If you click the "Like" button or submit a comment, the corresponding information is sent directly to Facebook from your browser and saved there. If you do not have a Facebook account, it is still possible for Facebook to receive and save your IP address. Please see Facebook's privacy policy  to learn the purpose and scope of data collection and further processing and use of the data by Facebook and your rights and setting options to protect your privacy.

Suppose you have a Facebook account and do not want Facebook to collect data about you through our website and link this data to your saved Facebook account data. In that case, you must log out of Facebook before visiting our website.

12. Use of X (formerly Twitter)

This site uses the buttons of the X service (formerly Twitter). These buttons are provided by X corporation (Twitter International Unlimited Company), One Cumberland Place, Fenian Street Dublin 2, D02 AX07. They are identifiable by terms such as "X" or "Follow" together with a stylized blue bird. Using these buttons, it is possible to share an article or one of our pages via Twitter or to follow the provider on X. If a user visits a page on this website with one of these buttons, their browser opens a direct connection to Twitter's servers. The content of the Twitter buttons is transmitted directly from X to the user's browser. For this reason, the provider does not influence the scope of the data that X collects using this plugin and wants to inform you about its level of knowledge accordingly. According to this, only the user's IP address and the respective website's URL are transmitted when this button is used, but only to display the button. Further information concerning this can be found in X privacy policy at https://x.com/privacy. You can change your X privacy settings in the account settings here.

13. Use of LinkedIn

Our website uses the functions of the LinkedIn network. LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, is the provider. Every time you visit one of our pages containing LinkedIn functions, a connection to LinkedIn's servers is opened. LinkedIn is informed that you have visited our website with your IP address. Suppose you click the LinkedIn "Recommend button" and are logged into your LinkedIn account. In that case, LinkedIn can associate your visit to our website with you and your user account. We want to point out that, as the provider of these pages, we do not have information about the content of the data transmitted or how LinkedIn uses it. Further information concerning this can be found in LinkedIn's privacy policy here.

14. Security

We have taken technical and organizational security measures to protect your data from loss, destruction, manipulation, and unauthorized access. All of our employees and third parties involved in processing data must comply with the  Swiss Federal Data Protection Act (DPA) and  Dutch GDPR Implementation Act (UAVG)  and treat personal data confidentially. When personal data is collected and processed, the information is transmitted in encrypted form to prevent data misuse by third parties. Our security measures are continuously revised according to technological developments. We also use a secure data connection (HTTPS) to transmit data in the shop area of our website.

15. Objecting to data collection

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set, which prevents the collection of your data upon future visits to this website: disable Google Analytics. Please see Google's privacy policy for more information about how Google Analytics handles user data. 

Rights of the Data Subject

If your data is processed, you are affected by the meaning of the GDPR, and you have the following rights vis-àvis the person responsible:

Right to Information

You can ask the responsible person to confirm whether we process your data. If such processing has taken place, you can request the following information from the responsible person:

1. The purposes for which the personal data is processed. The categories of personal data processed.

2. The recipients or categories of recipients to whom the personal data about you has been or will be disclosed.

3. The planned duration of the storage of your data or, if specific information about this cannot be provided, criteria for determining the storage period.

4. The existence of a right to rectification or deletion of your data, a right to the restriction of processing by the data controller, or a right to objection to such processing.

5. A right of appeal to a supervisory authority exists.

6. All available information about the origin of the data if the personal data is not collected from the data subject.

7. The existence of automated decision-making, including profiling by Art. 22 Para. 1 and 4 of GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You can request information on whether your data is transferred to a third country or an international organization. In this context, you may request to be informed about the appropriate guarantees by Art. 46 of GDPR in connection with the transmission.

How to manage preferences and provide or withdraw consent

There are various ways to manage Tracker-related preferences and to give and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
About any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Users may also manage specific categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices or tracking settings in general (Users may open the device settings and look for the appropriate location).

Consequences of denying consent

Users are free to decide whether or not to grant consent. However, please note that Trackers help www.bioseutica.com to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, without the User's consent, the Owner may be unable to provide related features.

Right to Rectification

You have a right to rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you is incorrect or incomplete. The data controller must correct without delay. 

Right to Limitation of Processing

You may request that the processing of personal data concerning you be restricted under the following circumstances:

1.   If you dispute the accuracy of your data for a period, that enables the data controller to verify the accuracy of the personal data.

2.   The processing is unlawful, and you refuse the deletion of the personal data and instead request that the use of the personal data be restricted.

3.   The data controller no longer needs personal data for processing, but you need it to assert, exercise, or defend legal claims.

4.   If you have filed an objection to the processing following Art. 21 Para. 1 of GDPR, and it has not yet been determined whether the data controller's legitimate reasons outweigh your reasons.

Suppose the processing of your data has been restricted. In that case, such data may only be processed – apart from being stored – with your consent or to assert, exercise, or defend rights or protect the rights of another natural or legal person or on the grounds of a substantial public interest of the European Union or a member state. If the processing restriction has been restricted according to the above conditions, you will be informed by the data controller before the limitation is lifted.

Right to Deletion - Deletion Obligation

1. You may request the data controller to delete your data without delay, and he/she is obliged to delete this data without delay if one of the following reasons applies:

2. Your data is no longer required for the purposes for which it was collected or otherwise processed.

3. You revoke your consent, on which the processing was based following Art. 6 Para. 1 (a) or Art. 9 Para. 2 (a) of GDPR, and there is no other legal basis for the processing.

4. You file an objection against the processing following Art. 21 Para. 1 of GDPR, and there are no overriding legitimate reasons for the processing, or you file an objection against the processing by Art. 21 Para. 2 of GDPR.

5. Your data has been processed unlawfully.

6. The deletion of your data is required to fulfill a legal obligation under European Union law or the law of the member states to which the data controller is subject.

7. Your data about information society services offered following Art has been collected. 8 Para. 1 of GDPR.

Information to Third Parties

If the data controller has made your data public and is obliged to delete it by Art. 17 Para. 1 of GDPR, he/she shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those who process the personal data that you, as the data subject, have requested the deletion of all links to this personal data or of copies or replications of this personal data.

17. Exceptions

1. The right to deletion does not exist insofar as the processing is necessary, for example: To exercise freedom of expression and information.

2. To fulfill a legal obligation required for processing under the law of the European Union or of member states to which the data controller is subject or to carry out a task in the public interest or the exercise of official authority conferred on the data controller.

3. For reasons of public interest in public health, following Art. 9 Para. 2 (h) and (i) and Art. 9 Para. 3 of GDPR.

4. For archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes following Art. 89 Para. 1 of GDPR, insofar as the law referred to under section a) is likely to render impossible or seriously impair the attainment of the objectives of such processing.

5. To assert, exercise, or defend legal claims.

Right to be Informed

Suppose you have exercised your right to have the data controller correct, delete, or restrict data processing. In that case, he/she is obliged to inform all recipients to whom your data has been disclosed of this correction or deletion of the data or restriction on the processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed by the data controller about such recipients.

Right to Data Transferability

You have the right to receive such personal data as relates to you that you provided to the data controller in a structured, standard, and machine-readable format. In addition, you have the right to pass this data on to another data controller without obstruction by the data controller to whom the personal data was made available, provided that:

1. Processing is based on consent following Art. 6 Para. 1 (a) of GDPR or Art. 9 Para. 2 (a) of GDPR or on a contract by Art. 6 Para. 1 (b) of GDPR.

2. Processing is carried out using automated methods.

In exercising this right, you can request that your data be transferred directly from one data controller to another, as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data transferability shall not apply to the processing of personal data required for performing a task in the public interest or the exercise of an official authorization conferred on the data controller.

Right of Objection

You have the right to file an objection at any time, for reasons arising from your particular situation, to processing your data by Art 6. Para. 1 (e) or (f) of GDPR; this also applies to profiling based on these provisions. The data controller shall no longer process your data unless he/she can prove compelling and legitimate grounds for the processing, which outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims. If your data is processed for direct marketing purposes, you have the right to file an objection to processing your data for such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object to processing for direct marketing purposes, your data will no longer be processed for these purposes. You can exercise your right of objection in connection with using information society services using automated processes using technical specifications, notwithstanding Directive 2002/58/EC.

Right to Revoke the Data Protection Declaration of Consent

You can revoke your data protection declaration of consent anytime. The revocation of consent shall not affect the legality of the processing based on the consent until revocation.

Automated Decision-Making in Individual Cases, Including Profiling

You have the right not to be subject to a decision based exclusively on automated processing – including profiling – that has legal effects against you or significantly similarly impairs you. This is not the case if the decision

1. is necessary to conclude or perform a contract between you and the data controller.

2. is admissible under European Union legislation or that of the member states to which the data controller is subject and where such legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests.

3. is made with your express consent.

However, these decisions may not be based on special categories of personal data by Art. 9 Para. One of GDPR, unless Art. 9 Para. 2 (a) or (g) applies and appropriate measures have been taken to protect your rights, freedoms, and legitimate interests. In the cases referred to in (1) and (3), the data controller shall take reasonable measures to safeguard your rights, freedoms, and legitimate interests, including at least the right to obtain the intervention of a person by the data controller, to state his/her position, and to challenge the decision.

Right of Appeal to a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the member state where you reside, your place of work, or the location of the suspected infringement, if you believe that the processing of your data is contrary to the GDPR.

18. Changes to Data Protection Regulations

We reserve the right to change our security and data protection regulations to the extent necessary due to technical development. We will also adjust our notes concerning privacy protection accordingly in these cases. Please always note the current version of our privacy policy.

19. Data Controller

Owner and Data Controller Bioseutica BV - Landbouwweg 83, 3899 BD, Zeewolde The Netherlands Owner contact email: rroberto@bioseutica.com Since the Owner cannot fully control the use of third-party Trackers through www.bioseutica.com, any specific references to third-party Trackers are to be considered indicative. To obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document. Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner if they wish to receive any further information on using such technologies by www.bioseutica.com.

The Websites' privacy policy may be updated periodically.

Latest update: January 05, 2023,

 

Note:

Under some legislation, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”) without relying on consent or other legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;